❇️ Sometimes it may seem like a good strategy to create credit packages that can only be used for certain classes or courses, perhaps to push a specific activity.
In reality, this limitation often slows down purchases and reduces customer satisfaction.
📉 Here’s what happens when you limit credits
Less freedom = fewer bookings → the customer does not always find a time or activity that matches the purchased package.
Idle credits → remain unused, generating frustration and possible refund requests or complaints.
Less positive experience → the customer perceives the offer as “rigid” and inflexible, and next time they may not purchase at all.
📈 Here’s what happens instead when you make credits valid for all classes:
More freedom of choice → the customer can organize themselves according to their schedule and preferences.
Credits used more quickly → customers feel satisfied and more inclined to renew the package.
Higher revenues → increased frequency and satisfaction lead to more sales.
Explore why limiting access to activities can turn out to be counterproductive and discover how credits, usable everywhere in the schedule, increase your clients’ freedom and satisfaction.
👉Read the full article HERE
For further questions, contact us and our team will provide all the support you need.
📩 Contact us by email at support@bookyway.com
👉Watch the video tutorial on how to activate and use Credits easily and quickly