How can a client manage bookings for their children or users without an email?

The family links feature allows clients to easily manage bookings for their children or other users who, for any reason, cannot manage their bookings independently.

How to create a family link

Follow these simple steps:

  1. Access the user database and select the name of the client you want to link other users to.
  2. Click the pencil icon to edit the client’s details.
  3. Press the “Add family link” button.
  4. Enter the first and last name of the user you want to associate.
  5. Repeat the process to link additional users.
Managing linked users
  • Linked users will appear individually in the database. Clicking on their details will show their family links.
  • A single email will be used to manage multiple users.
  • When the client logs into the app with that email, they can switch between users in the Account section.
  • The currently active user is always displayed at the top of the app, on every screen.
How to assign roles (parent and child)

Roles of parent or child can be assigned as follows:

  1. In the family links menu, each account will have a grey dot next to it, indicating that no role has been assigned yet.
  2. Click on a grey dot to assign it as parent (the dot will turn purple).
  3. All other linked accounts will automatically be identified as children (their dots will turn yellow).
  4. If needed, you can change the roles by clicking on a yellow dot to assign the parent role to a different user.
Important Note
  • Credits purchased (or assigned by the administrator) on one profile will not be shared with other linked users.

If you do not find an answer to what you were looking for, contact us at support@bookyway.com