❇️ CAN I SET AN EXPIRATION DATE FOR CREDITS ❓
🎉 The answer is: very soon! We are about to release a feature that will allow you to decide the duration of credits (e.g. 1 month, 3 months, 6 months) and additional options.
It will be a great tool to encourage customers to use their packages right away.
⏳ In the meantime, here is a practical trick you can already use today:
You can temporarily create an expiration date for credits this way:
👨🏻 Customer Paolo purchases 15 credits that should expire on November 10.
If he purchased them on site
– go to his profile and manually load the 15 credits
– activate the subscription expiration and set November 10
– Paolo will not be able to book activities that start after November 10, even if he still has credits
– when Paolo comes to renew, first reset the remaining credits, then load the new ones, setting the new subscription expiration date
Important:
remember to correctly set the booking block with expired subscription in the section Settings > global booking options
If he purchased them in the App
– go to your Stripe account and set up alerts to see any credit purchases
– from there, proceed as indicated above
For further questions, contact us and our team will provide you with all the support you need
📩 Contact us via email support@bookyway.com
👉Watch the video tutorial on how to activate and use Credits quickly and easily