“Published” means that all members entered in the member database will see the course / class on their smartphone having the possibility to book. “Hidden” means that the course / class is created and visible on the calendar but not yet visible to members from their smartphone. Status management allows you to easily create all the courses / classes, having the possibility to check them and make any changes publishing them only when you know that the data is correct. Publishing or hiding a course / class is possible with the buttons available during editing. (see “Modifying a course / class”).
The status of the course / class is visible as information on the list of courses / classes (see “List of courses-classes”). On the calendar instead the status of a course / class can be deduced from the color with which the courses / classes are represented. In the timetable, a hidden course / class is always gray regardless of the color chosen in the creation phase.
What does a published / hidden course / class mean?
The support team is available from Monday to Friday, from 8:00 AM to 5:00 PM, and responds within 24 hours, usually within 4 hours.
In case of urgent matters, please add the word “urgent” in the subject line of your email. Your message will be flagged as high priority and, after an initial triage, the team will respond as quickly as possible.
An issue is considered urgent if it is blocking your work and cannot be postponed.
If you do not find an answer to what you were looking for, contact us at support@bookyway.com