Who receives the credit purchase invoice (and when)?

After purchasing credits, the invoice is usually sent via email within 14 days.

🆕 New: You can now specify a different email address to automatically receive all purchase invoices.

🌟 This option is especially useful if you want invoices to go directly to the person or department handling accounting.

🔧 To set the billing email address, go to the Settings menu, open the Tax Information section, and enter the desired email in the appropriate field.

👇 Check out the GIF below to see where this setting is located

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The support team is available from Monday to Friday, from 8:00 AM to 5:00 PM, and responds within 24 hours, usually within 4 hours. In case of urgent matters, please add the word “urgent” in the subject line of your email. Your message will be flagged as high priority and, after an initial triage, the team will respond as quickly as possible.
An issue is considered urgent if it is blocking your work and cannot be postponed.

If you do not find an answer to what you were looking for, contact us at support@bookyway.com