Frequently asked questions about courses, classes and activities
-
A client didn’t move from the waiting list to a confirmed booking
If clients are not being moved from the waiting list to booked slots despite availability, here…
-
Can I add or remove a member’s booking directly from the web?
Yes, from the booking page just click on the [x] next to the member (you will…
-
Can I insert my image on a course / class?
No, you must use those in the BookyWay gallery. If there is not one of the…
-
Clients can register with an expired subscription – or – Clients can register without a set subscription
Only the administrator can register a person for an activity without meeting the required conditions. During this process,…
-
Customers are able to sign up with an expired subscription date – or – customers are able to sign up without the subscription expiration date set.
This indicates that the settings have not been correctly configured. You just need to navigate to…
-
How can I set a daily booking limit?
At the moment, it is not possible to set a daily booking limit, only a weekly one. However, there is…
-
How can I use the custom expiration date?
You can use this expiration date for whatever you need; for example, it could be for…
-
How do I register or deregister a client for multiple classes?
To manage the registration or deregistration of a client for multiple classes, follow these steps: To…
-
How do I set class booking and unsubscription restrictions to manage attendance better?
In BookyWay, you can set a specific time frame for when clients can book a class…
-
If the member does not have a smartphone how can he book the classes?
The member can use the web application from a PC, Mac or tablet.
