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If a member does not have an e-mail address, how can he/she book the courses?

No problem. You can insert the member by checking the “no mail” checkbox. Obviously in this case you will have to manage his/her booking. You will also be able to make workout cards for him/her, however instead of seeing them from the app you will have to print them for him/her. If in the future an e-mail address will become available, you may enter it (in doing this after the trial period, a credit will be deducted).

The support team is available from Monday to Friday, from 8:00 AM to 5:00 PM, and responds within 24 hours, usually within 4 hours. In case of urgent matters, please add the word “urgent” in the subject line of your email. Your message will be flagged as high priority and, after an initial triage, the team will respond as quickly as possible.
An issue is considered urgent if it is blocking your work and cannot be postponed.


If you do not find an answer to what you were looking for, contact us at support@bookyway.com