How to migrate from a booking platform to BookyWay

Switching from a booking platform to another may seem complex, but with the right approach, it can be a simple and effective process. This article provides clear instructions on how to transfer your data effortlessly. If you want to migrate from your current management software to BookyWay, follow this guide to make the transition as smooth as possible.

Why Simplifying Data Migration is Important

Many booking platforms offer complex data fields, which can make the migration unnecessarily complicated. However, for most booking systems, only a few fields are essential to guarantee a smooth transition. By focusing on these, you can avoid unnecessary complications while maintaining full functionality.
If you manage a particularly complex setup with extensive data, feel free to reach out to us at support@bookyway.com, and we’ll address the challenges together.

Essential Data for Migration

When transitioning to a platform like BookyWay, the indispensable fields at the initial stage are:

  • First Name
  • Last Name
  • Email Address

These fields are the foundation of every booking system, ensuring users are identified and contacted correctly.
Additional fields that can be easily added during the migration to improve functionality, maintain continuity, and provide a seamless user experience include:

  • Nickname
  • Phone Number
  • Medical Certificate Expiry Date
  • Subscription Expiry Date
  • Customized Expiry Dates
  • Available Credits
  • Date of Birth

BookyWay offers a free bulk data upload service for these additional fields.
You can follow a dedicated procedure with detailed instructions here.

Steps for a Smooth Migration

There are various ways to carry out a migration, and if you’re planning a migration from a booking platform to BookyWay, we highly recommend contacting us at support@bookyway.com. We can assess your current setup and determine the most suitable approach together.

Generally, these are the typical steps to ensure a smooth transition:

1. Define the Validity of Your Current Schedule

Set the final date when your current platform will remain operational. Communicate this decision clearly to your staff and customers to avoid confusion.

2. Set Up the New Schedule on the New Platform

Prepare your schedule on BookyWay (or your chosen platform) for dates following the termination of the current system’s validity. This ensures continuity without overlaps or interruptions.

3. Add All Your Customers to BookyWay

BookyWay offers a free bulk upload service to import all your customers. Unlike aggregator platforms, BookyWay ensures your customers only see your facility, without being redirected to other geo-localized competitors.

4. Notify Your Customers

Use BookyWay’s push notifications to inform your customers about the transition period. Let them know that both platforms will remain active for a short period only.

A clear communication strategy reduces confusion and increases customer satisfaction during the transition.


December 18th, 2024,