Why create more accounts?
Here are a few great reasons why you should consider it:
🏪 🏩 Manage multiple centers separately: if you have multiple locations, more accounts allow you to keep them optimally organized.
🧘🏻♀️ 🏊🏼♀️ Distinction of activities: to manage fundamentally different activities on separate calendars and reduce confusion. For example, a multifunctional center that wants to manage swimming activities separately from gym sessions, online activities, or sauna access.
😎 Tailored solutions for your business model: to manage bookings that require complicated settings that you couldn’t resolve by keeping all your activities on a single account.
🎯 Targeted visibility for customers: show specific activities only to the customers you want, while keeping the rest of the center accessible to others.

Useful information for managing multiple accounts:
☺️ New free trial period: each new account you create will have a new free trial period. You can transfer customers already registered in the first account at no additional cost!
🖥️ Simple and practical access: you can keep all accounts open on the same device by using your browser’s private browsing mode.
🧘🏻♀️ 🏊🏼♀️ Ease for customers: customers registered in multiple accounts can switch between centers with a simple tap in the “Account” section, and on each account, you can have a different home page that best represents that activity.
💰 Credit management: credits loaded on one account remain specific to that account, but you can transfer them manually if necessary.
👭🏻 Customer duplication: after the trial month, if you need to add a new customer to both centers, a credit is required for each account.
How to Create a Second Account: Step-by-Step Guide
- Click HERE to create a second account
- Prepare your new account by filling in the center’s information, assigning the home screen image you like best, setting up your schedule, and writing a welcome message that your clients will see once added.
- Go to the Reports section in your previous account and download the “User Data Report”.
- Click HERE for bulk upload instructions, fill in the new Excel file according to the guidelines, and send it to support along with the required authorization.
Important: Do not send the user data file from your first account to support. Instead, download the template from our instruction page, fill it in by copying and pasting data from your current user list, and send the updated file. - Once support completes the bulk upload, your current clients (who will also receive an email) can access the new account. They can switch between accounts by clicking on the “ACCOUNT” section in their app.
- If you want to create a third account, repeat the steps from Step 1
What if the users in the first account don’t match those in the second or third account?
We recommend adding the same users to all the accounts you create. Even if each account manages different activities and not all users are interested in everything, this strategy has proven effective in encouraging clients to explore and join more activities.
A practical example: Imagine managing a multifunctional center with a pool and a fitness room, each with a separate account. Adding a user currently only interested in swimming to the fitness room account gives you, at the cost of just €1.5 + VAT, the chance to convert them into a client for other activities. For example, they might decide to join a Zumba class after receiving a push notification about it.
Read HERE for an in-depth article on generating new clients through BookyWay
Why does this make sense when creating a second account?Adding all your current clients to the new account during the trial period won’t cost you anything.
But what if my situation requires different users for each account?
In this case, you’ll need to remove the users from the first account and only add the desired users to the second account.
How can clients switch between accounts in their app?
Clients can switch between accounts by clicking the “Account” button at the bottom right of their App.