User List
-
Can I add placeholder clients during the trial period and update their details post-trial without incurring costs?
No, you cannot add placeholder clients during the trial period with the intention of changing their…
-
Can I change a member’s email address?
If the entered email is non-existent and therefore has never arrived at its destination, it turns…
-
Can I delete a member?
Yes, you can permanently delete a member from the member database by entering his profile, from…
-
Can I manage membership expiration date?
Yes. In the member information there is a field where you can enter the expiration date…
-
Can I manage the booking of member’s children?
BookyWay facilitates the management of family members’ bookings under a single account. You can associate the…
-
Can I modify an email address? What does it mean when a customer is in standby status?
Modifying an Email Address:You are able to modify a client’s email address if it is marked…
-
How can I tell the members that they have been entered in my customer database?
At the time of creation, an e-mail will be sent to all member with their credentials…
-
How many members can I add to my Fitness Club?
There is no limit to the number of members that can be added.
-
I mistyped a customer’s first or last name. How can I change it?
Currently, it’s not possible to make these changes on your own. In the future, we plan…
-
I’ve finished my trial period and can’t add new users. How do I purchase credits? What happens now?
After the trial period, you will have access to all features except for adding new customers,…
