User List
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Can I change a member’s email address?
There are two cases where it is generally necessary to change the email address. 1. The email address I entered is incorrect If the entered email does not exist and has therefore never been delivered, it turns purple and goes into the standby emails (along with emails not delivered for other reasons, such as a full inbox). In this case, you can change the email address yourself. If, instead, the email remains black along with the others, it means that the email address exists and has been delivered to someone we probably don’t know. In this case, it cannot be modified independently, and you…
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Can I delete a member?
Yes. You can delete a user directly from their profile. ⚠️ Warning: deleting a user is permanent and cannot be undone. Once a user is deleted, all of their history and related statistics will also be permanently removed. 💡 Tip Delete a user only if they explicitly request it.Read the dedicated article to find out why it is better to keep their profile
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Can I enter the same member twice?
No, the system prevents you from entering the same e-mail address twice.
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Can I manage membership expiration date? or How Can I Prevent a User with an Expired Subscription from Signing Up?
Yes, you can manage subscription expiration in BookyWay by correctly configuring two areas: 1. General Settings In the Settings → Global Booking Options menu, you can choose how to manage sign-ups based on subscription expiration. The available options are: 2. Individual User Settings In each user’s profile, under Booking Options → Validity, you can: The combined effect of these two settings (general and individual) will determine which activities a user can book. Quickly Checking a User’s Restrictions If you want to check which activities a user can sign up for, considering not only subscription expiration but also other restrictions (e.g., certificates, personalized expiration…
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Can I manage the booking of member’s children?
BookyWay facilitates the management of family members’ bookings under a single account. You can associate the names of family members to manage their bookings seamlessly. Only administrators can add a family member to an existing client. To add a family member to an existing client’s profile, ensure the client has an associated email. Then, simply select the client and click the “Add Family Member” button, where