User List
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Can I add placeholder clients during the trial period and update their details post-trial without incurring costs?
No, you cannot add placeholder clients during the trial period with the intention of changing their
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Can I change a member’s email address?
There are two cases where it is generally necessary to change the email address. 1. The
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Can I delete a member?
Yes. You can delete a user directly from their profile. ⚠️ Warning: deleting a user is permanent and
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Can I manage membership expiration date? or How Can I Prevent a User with an Expired Subscription from Signing Up?
Yes, you can manage subscription expiration in BookyWay by correctly configuring two areas: 1. General Settings
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Can I manage the booking of member’s children?
BookyWay facilitates the management of family members’ bookings under a single account. You can associate the
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Can I modify an email address? What does it mean when a customer is in standby status?
Modifying an Email Address:You are able to modify a client’s email address if it is marked
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Email on Stand-by – Why hasn’t my client received the invitation via e-mail?
What “e-mail on stand-by” means and how to fix it When you invite a client on
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How can a client manage bookings for their children or users without an email?
The family links feature allows clients to easily manage bookings for their children or other users who, for
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How can I request the change of a customer’s email address?
The email address associated with a user CANNOT be changed directly from the admin panel 🔹 Exception: you can update
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How can I tell the members that they have been entered in my customer database?
At the time of creation, an e-mail will be sent to all member with their credentials